Client Story: Bupa

The Bupa client story

Creating a clear, recognisable moment within the leave and return process.

Global Workforce

BUPA is an international healthcare company and one of the UK's leading healthcare providers. Bupa's workforce has more than 87,000 employees spanning global offices.

Leave and return process

Uplifting People gifts create a clear touchpoint within the leave and return process. They help mark key transitions in a colleague’s journey in a simple, professional way.

Impact

Small gestures can create a lasting sense of connection and trust, helping colleagues feel valued beyond the formalities of policy.

Hannah Meredith, Wellbeing Consultant

"These touchpoints highlight the value of simple, well‑executed interventions at key milestones.

They help reinforce trust in our processes and contribute to a more coherent and supportive employee experience."

Small gestures can create a lasting sense of connection and trust

77% of new parents report feeling ‘burnt out’ following their return to work, creating a high risk attrition point. The cost of replacing an employee can range from one-half to two times annual salary
described as a conservative estimate in Gallup analysis.

Early indications show that the Uplifting People return to work service positively enhances the overall Bupa employee experience.

Uplifting People align with key elements of Bupa's people strategy by supporting engagement, reinforcing organisational connection and strengthening confidence in our support systems.

The partnership has reinforced the importance of meaningful, human moments within the workplace. Small gestures can create a lasting sense of connection and trust, helping colleagues feel valued beyond the formalities of policy.

Structured touchpoints act as natural markers in the parental leave cycle

From Babies with Love’s Return to Work gift service provides strategic employee
communication, consistently acknowledging returners and sign posting to other support resources, at this critical retention moment.

Your gift is part of a big story. We donate 100% of profit to vulnerable children, over $1 million so far.

View our return to work gift service

Impact on retention, employee advocacy and Bupa's EVP

Early indications show that these initiatives positively enhance the overall employee experience

Improved communication

More consistent communication between managers and colleagues, helping managers maintain engagement and approach conversations with greater clarity and confidence